WE UNDERSTAND OUR CUSTOMERS
We aim to understand the requirements of all of our customers. Through regular dialogue and face-to-face meetings, we try to get to know all our customers and understand their businesses. We want to know the challenges our customers face on a day-to-day basis and what we can do to help when it comes to the flow of raw materials.
Over time we have developed a variety of innovative ways to supply materials that have supported our customers’ ambitions to grow and be more competitive, sometimes in the face of global competition. For us this is a meaningful partnership, a partnership where the supply chain is brought together to help the end customer in their drive for ongoing success.
SHARING OUR VISION
We work with suppliers who share our vision of how a material should be supplied. This vision encompasses a range of values including quality, consistency of product and material performance. By working to these shared principles the obvious benefits are passed on directly to all our customers.
In these mutually beneficial partnerships our knowledge and expertise is highly valued. We form excellent working relationships with suppliers due to their ability to manufacture the highest quality products. A mutually beneficial and strong business partneship is the result of this process due to Thames' reputation as a leading stockholder in the market.